Standard delivery takes 2-5 working days from dispatch. Express delivery (1-2 working days) is available for an additional fee. You'll receive a tracking number once your order ships.
Yes! We offer free standard delivery on all orders across the UK, with no minimum order value required.
Yes, once your order is dispatched, you'll receive an email with a tracking number. You can also track your order here.
We deliver to all UK addresses including England, Scotland, Wales, and Northern Ireland. Additional charges may apply for Channel Islands and Isle of Man.
Returns & Refunds
You have 30 days from delivery to return items for a full refund, provided they are in original, unused condition with all packaging and accessories. See our Refund Policy for details.
Contact us at info@sohofurnishing.co.uk or call +44 7466 213265 with your order number. We'll provide a Return Merchandise Authorization (RMA) number and return instructions.
For faulty or damaged items, we cover return shipping. For change of mind returns, the customer is responsible for return shipping costs.
Payment
We accept bank transfer (manual payment), Cash on Delivery (COD), and 50% Advance + 50% COD (pay half in advance via bank transfer, half in cash on delivery).
Absolutely. All payments are processed through secure, encrypted connections. We never store your full card details. We are FCA authorized and PCI compliant.
Products
All furniture comes with a comprehensive 5-year warranty covering manufacturing defects. This warranty covers structural issues and material defects under normal use.
Yes, we offer professional assembly service for an additional fee. Our team can assemble your furniture and place it in your desired room. Contact us for pricing.
Yes! Visit our showroom at 91-95 Soho Road, Birmingham B21 9SP to see our furniture in person. Book a showroom visit to schedule your appointment.
General
You can reach us by phone at +44 7466 213265 (Mon-Sat 9am-6pm, Sunday 10am-4pm), email at info@sohofurnishing.co.uk, or use our contact form.
Yes, our showroom is located at 91-95 Soho Road, Birmingham B21 9SP. Book a visit to see our furniture collection in person.
You can cancel your order before it's dispatched. Once dispatched, you'll need to return the item following our returns policy. Contact us immediately if you wish to cancel.
Still have questions?
We're here to help! Get in touch with our friendly team.
